Why Face-to-Face Client Meetings Matter at primehammer

At primehammer, real relationships drive real results – even in a remote-first world.

Building Real Relationships in a Remote-First World

At primehammer, we operate as a remote-first company, embracing the flexibility and efficiency of a distributed team. But while our engineers collaborate across digital platforms, we never underestimate the value of face-to-face meetings – especially when it comes to our clients.

Just like we regularly reconnect in person as a team, we make it a priority to do the same with our clients. Because sometimes, there’s simply no substitute for being in the same room.

A young white man wearing a red sweater on the right smiles for the camera, next to a young black woman with long hair and sunglasses, also smiling. On the background, a city landscape and a bridge.
Sightseeing with clients in New York City.

Trust Begins with Human Connection

Meeting in person builds trust in ways that virtual communication simply can’t replicate. When we visit clients – whether in the UK, Norway, Switzerland, the US, or Canada – we create space for deeper conversations, spontaneous collaboration, and a stronger sense of mutual understanding.

These face-to-face moments help us better understand our clients’ goals, challenges, and working styles. That clarity helps projects run smoother, communication flows better, and results hit closer to the mark.

Seven white males in winter clothes smile for a photo, sitting around a table where they are sharing an Asian meal, highlighting the importance of face-to-face meetings.
After sports… food!

Our customers share our view, as the Founder & CEO of a NYC-based startup put it:

“When choosing a partner to help us grow our engineering team out of Europe and LATAM, trust is everything. That’s why it was a pleasure to meet the primehammer folks in person and chat about more than just business.”

More Than Business – It’s About People

Our approach to client relationships goes beyond business. We don’t see these meetings as just another checkbox on the project plan – they’re a reflection of our company culture. At primehammer, we care about people first. Our interactions with clients are grounded in authenticity, respect, and shared values.

Whether we’re catching up over coffee, sharing a meal, or taking a walk between meetings, we’re building something real: relationships based on trust and understanding, not just deliverables and deadlines.

primehammer CEO David smiles for the camera next to a client on a white background showing the client's aviation cards.
primehammer Founder David with a client in Geneva.

‘Catching up with clients in person goes a long way—our business is 99% about people. Whether it’s grabbing dinner or doing sports together, we’re always up for it—be it in Europe or across the pond in North America. It’s not just good for business; it makes working together more enjoyable, which is priceless.’

Daniel Štarha, primehammer COO

Our Favorite Bonding Tool: Sports

One of our favorite ways to connect with clients? Sports. There’s something about being outdoors, moving together, and laughing over a bit of friendly competition that brings people closer.

We’ve bonded with clients on hikes, ski trips, tennis and padel courts, and more. These relaxed, shared experiences help break down barriers and create memories that stick, strengthening our partnerships on a human level.

Five young white men (primehammer CEO and COO with their clients) in sport attire pose for a photo at a gym holding their padel rackets.
primehammer Founder David and COO Daniel sharing a padel match with clients in Oslo.

It Reflects Who We Are

Choosing to prioritize in-person meetings, despite being a remote company, says a lot about who we are. It shows that we’re not just here to build software or deliver features. We’re here to build relationships, foster collaboration, and make a real difference for the people we work with.

For us, success is measured not just by what we deliver but by the quality of the relationships we build along the way.

Conclusion: Human First, Always

At primehammer, we believe that in-person meetings are still one of the most powerful tools in building meaningful, long-lasting client relationships. Whether we’re shaking hands in Zurich or skiing in Whistler, we’re investing in trust, shared vision, and real connection.

Because when people come first, great work naturally follows.