At primehammer, real relationships drive real results – even in a remote-first world.
Building Real Relationships in a Remote-First World
At primehammer, we operate as a remote-first company, embracing the flexibility and efficiency of a distributed team. But while our engineers collaborate across digital platforms, we never underestimate the value of face-to-face meetings – especially when it comes to our clients.
Just like we regularly reconnect in person as a team, we make it a priority to do the same with our clients. Because sometimes, there’s simply no substitute for being in the same room.
Trust Begins with Human Connection
Meeting in person builds trust in ways that virtual communication simply can’t replicate. When we visit clients – whether in the UK, Norway, Switzerland, the US, or Canada – we create space for deeper conversations, spontaneous collaboration, and a stronger sense of mutual understanding.
These face-to-face moments help us better understand our clients’ goals, challenges, and working styles. That clarity helps projects run smoother, communication flows better, and results hit closer to the mark.
Our customers share our view, as the Founder & CEO of a NYC-based startup put it:
“When choosing a partner to help us grow our engineering team out of Europe and LATAM, trust is everything. That’s why it was a pleasure to meet the primehammer folks in person and chat about more than just business.”
More Than Business – It’s About People
Our approach to client relationships goes beyond business. We don’t see these meetings as just another checkbox on the project plan – they’re a reflection of our company culture. At primehammer, we care about people first. Our interactions with clients are grounded in authenticity, respect, and shared values.
Whether we’re catching up over coffee, sharing a meal, or taking a walk between meetings, we’re building something real: relationships based on trust and understanding, not just deliverables and deadlines.
‘Catching up with clients in person goes a long way—our business is 99% about people. Whether it’s grabbing dinner or doing sports together, we’re always up for it—be it in Europe or across the pond in North America. It’s not just good for business; it makes working together more enjoyable, which is priceless.’
Daniel Štarha, primehammer COO
Our Favorite Bonding Tool: Sports
One of our favorite ways to connect with clients? Sports. There’s something about being outdoors, moving together, and laughing over a bit of friendly competition that brings people closer.
We’ve bonded with clients on hikes, ski trips, tennis and padel courts, and more. These relaxed, shared experiences help break down barriers and create memories that stick, strengthening our partnerships on a human level.
It Reflects Who We Are
Choosing to prioritize in-person meetings, despite being a remote company, says a lot about who we are. It shows that we’re not just here to build software or deliver features. We’re here to build relationships, foster collaboration, and make a real difference for the people we work with.
For us, success is measured not just by what we deliver but by the quality of the relationships we build along the way.
Conclusion: Human First, Always
At primehammer, we believe that in-person meetings are still one of the most powerful tools in building meaningful, long-lasting client relationships. Whether we’re shaking hands in Zurich or skiing in Whistler, we’re investing in trust, shared vision, and real connection.
Because when people come first, great work naturally follows.